I write this for the brave Managers only…Those who REALLY want to know if the time for the preparation and the meetings for the Performance Review Process was a good investment. If they really met their objective…
We always read about how to prepare for Performance Reviews, which information to collect, how to conduct the meetings and even how to do a follow-up after a few months.
However, even if you carefully follow the instructions, the only way to make sure that you were successful, is to courageously ask the following 3 questions, at the end of each meeting:
- How do you feel?
- We’re aiming for: pumped-up, supported, enlightened, happy to see that my contribution didn’t go unnoticed, positive, excited about our new goals…
- Tell me, in a few words, what stands out for you?
- With this question, you want to verify that you successfully communicated the essential. That what’s important wasn’t lost in a mountain of empty words.
- What will you do differently following our conversation? What’s your action plan?
- If the employee doesn’t change anything, improves nothing, or doesn’t come out with new objectives, the investment wasn’t really profitable.
This direct feedback will enable you to adjust your style as you go. Taking into consideration the answers you’ll get, you could choose to be more energetic and positive, to talk less and to focus on the essential, or to validate, on an ongoing basis, the employee’s interpretation of your message.
You can adjust questions 2 and 3 to your reality, taking into consideration your objectives. Assuming that you did establish objectives before starting the process.
Question 1 however, is always appropriate. I love this quote from Maya Angelou:
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
If you don’t stop dissatisfaction, incomprehension or negativity, BEFORE they leave your office, they will rapidly spread.
Your turn to play…Will you be brave enough?
What do you think? Did you really prepare well? Did you give all the attention that this process deserves? Are you confident enough to ask the 3 questions? Let me know in the Comment Section!